Player support
Help for your hole and your city.
Tell us what happened and we will help with gameplay, progress, ads or the No Ads purchase.
Contact support
Include your device model, Android or iOS version, the game version, what you expected and what happened. For purchase issues, include the store's order number, but never payment details or a password.
Email juan@pulsar-games.comPulsar Games is a trade name of PULSAR LLC, a Wyoming limited liability company, 30 N Gould St, Ste R, Sheridan, WY 82801, USA.
No Ads did not appear
Open Settings and tap Restore purchases. No Ads comes back on any device signed in to the same Google Play or App Store account.
Ads and privacy
Buying No Ads removes full-screen ads; optional reward videos stay available if you want them. You can change your ad consent at any time in Settings → Ad privacy options.
A bigger hole swallowed me
Rival holes that are bigger than you can swallow you. Keep eating small things to grow, keep away from bigger holes, and avoid the glowing green toxic waste.
Progress
Your levels, coins, skins and daily reward streak are saved on your device. Deleting the app deletes them, so keep the app installed when you change phones or settings.
A charge or refund
Google Play and the App Store process every payment. Ask the store for refunds, and contact us if something you bought did not arrive.