PaintSteps support

How can we help?

Get help with PaintSteps on iPhone or iPad. Send us an email and include a few details so we can investigate the issue.

Email support

Contact PaintSteps support

Your email app will open with our support address and a PaintSteps subject line already filled in.

What to include

DeviceYour iPhone or iPad model and iOS or iPadOS version.
App versionThe PaintSteps version shown in the App Store.
What happenedA short description of the issue or purchase.
How to reproduce itThe steps that led to the problem, if known.

Screenshots are helpful. Please do not send passwords, payment-card details, or private reference photos unless they are essential to your support request and you are comfortable sharing them.

Purchases and privacy

PaintSteps Pro is a one-time in-app purchase handled by Apple. If a previous purchase is not recognized, open the Pro screen and tap Restore Purchases.

Photos and painting projects are processed and stored on your device. Read the PaintSteps Privacy Policy for details.